Privacy Policy

1. Introduction

European Schoolnet is developing FCL website which is subject to the Privacy Notice set out below.

European Schoolnet takes the protection of your privacy seriously. We exclusively collect, store and retain our users' personal data to provide the best possible service and treat this data with the utmost care in accordance with the provisions of the General Data Protection Regulation (GDPR’). This Privacy Notice outlines the policies by which the Future Classroom Lab (FCL’) website collects, manages, and uses the data provided to us by users, and how users of the website may exercise their data protection rights. Registration on the FCL website and/or its services indicates that you have accepted this Privacy Notice and agreed to abide by it. 

Although it is possible to browse most of the website without providing any personal information (the IP of all users is automatically collected by the webserver in access logs as this allows us to automatically intercept and block requests coming from suspicious network segments), in some cases such information is required in order to provide additional online services, such as information and communication services.

The website is controlled by EUN Partnership aisbl, the legal name for European Schoolnet. Contact information can be found below. European Schoolnet is responsible (i.e., ‘data controller’) for processing your personal data as explained in this Privacy Notice.

2. When do we collect and process your personal data?

You directly provide European Schoolnet with most of the personal data we collect through the FCL website. We collect your personal data when you:

• Visit the FCL website. 
• Sign up for the FCL Newsletter. 
• Voluntarily register for events/webinars/workshops/courses announced on the FCL website from time to time. 
• Participate in surveys and questionnaires which are conducted through this website from time to time. 
• Register for the FCL website and create an account. 
• Filling in the form to propose a new Learning Lab/Space in the Network of Innovative Learning Labs.
• Contact us directly via the website, social media, phone, or e-mail. 

3. What personal data do we process and why?

To best serve the FCL website users, the website requires users to submit personal data to: 

• Allow users to create accounts on FCL website.
• Allow registered users to use the FCL website services such as rating, commenting, bookmarking, tagging, as well as accessing certain features available only to the registrants.
• Be able to handle requests, questions, or remarks.
• Improve the FCL website’s content and the overall user experience.  
• Detect security incidents, protect against malicious activity and fix system errors.
• Send the users updates and relevant information (e.g. newsletters) related to FCL and inform users of other related activities they might be interested in within European Schoolnet initiatives.
• Allow users to participate in surveys and questionnaires.
• Assist users in the registration for events/webinars/workshops/courses.
• Allow the users to participate in the FCL Network of Innovative Learning Labs and Spaces Tool.

To achieve the above-mentioned purposes, we process the following personal data in the following circumstances:

1. Website visits:

As a general policy no basic identity information, such as your name, postal address, or email address is automatically collected from your visit to the website. However, we   collect technical data from each of your visits to our website, as detailed in Section 3.8 below.

2. Registration and user profile:

You may choose to register on the FCL website (https://fcl.eun.org/register) if you want to use certain FCL website features such as Future Classroom Toolkit's self-assessment questionnaires, or the Novigado Scenario tool (active learning).The website requires registering users to submit the following personal information as part of the registration process: username, first name, last name, email address. You will also be asked to consent to this Privacy Notice.

In addition, you may choose to add the following non-mandatory personal information in your user profile: description, country, mother tongue, other languages, website, picture, and organisation. 
Your profile can be viewed by other registered users of the website, including the following information: first name, last name, country, picture, organisation(s), role, user type, and articles ‘favorited'. 

Also, registered users have the possibility to rate and comment on published learning scenarios. Any comment or review/rating voluntarily made by a registered user is public, i.e. visible to the website users when viewing the commented or reviewed item and retrievable through search engines. The comment and/or rating will be displayed together with your surname.

If you fill in one or several of the Future Classroom Toolkit's Maturity Model self-assessment questionnaires, (Tool 2.1 (eun.org)), the answer submitted through these questionnaires will be recorded and linked to your personal account (personal identification).

3. Subscription to FCL newsletter:

When you visit our website, you can sign up for our newsletter.

When you sign up for the newsletter, the website requires you to submit the following personal data as part of the registration process: email address, first name and last name. 

You will also be asked to consent to this Privacy Notice. You will always have the opportunity to unsubscribe from the newsletter by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at privacy@eun.org . 

We use MailerLite, a third-party service provider (i.e. ’data processor’) to disseminate FCL newsletter and manage the subscribers' lists. The processing of your personal data for the purposes of sending out these newsletters will be subject to this Privacy Notice as well as to the terms and conditions, including the Data Processing Addendum of MailerLite: https://www.mailerlite.com/legal/privacy-policy.

4. Registration for events/webinars/workshops/courses

When you visit the FCL website, you may want to participate in events, webinars, workshops or courses launched by us or our collaborators which are promoted from time to time on this website. Some of these events may be linked to other European Schoolnet projects—both privately and EU-funded—that are also promoted through the FCL website.

The types of personal data collected when you register for the events, webinars, conferences or courses are described in their own privacy statements. The privacy statements will also give you details of the purpose and legal basis of processing, who will have access to your personal data and the period of time for which the data will be kept. In addition, the privacy statements for each event, webinar, conference or course will detail your rights in respect of the data we collect, where you can get further information on the privacy statements and the official organisations to which you can complain if you feel that your data protection rights have been infringed.

We use one or more of the below-listed third-party service providers (i.e. ’data processors’), to process registration to the events published/promoted through this website. This processing may additionally be subject to such third parties’ own data processing terms and privacy statements, which can be accessed here:

• SurveyMonkey: www.surveymonkey.com/mp/legal/privacy-policy
• Microsoft Teams: https://learn.microsoft.com/en-us/microsoftteams/teams-privacy 
• StreamYard: Privacy Policy | StreamYard
• EUSurvey: EUSurvey - Privacy Statement (europa.eu)
• Google Form:  https://policies.google.com/privacy 
• Aventri (Stova): https://www.aventri.com/privacy-policy
• Microsoft Forms: https://privacy.microsoft.com/en-us/privacystatement 

5. Participation in surveys and questionnaires

You may be invited to participate via the website in surveys and questionnaires which we may launch from time to time. These surveys and questionnaires will include their own privacy policies which will describe the type of personal data we will collect, the purpose and legal basis of processing, who will have access to the data and the period of time for which the data will be kept. In addition, the privacy policies for each survey or questionnaire will detail your rights in respect of the data we collect, where you can get further information on the privacy statements and the official organisations to which you can complain if you feel that your data protection rights have been infringed. 

We use third party service providers (i.e. ’data processors’), to process surveys and questionnaires (SurveyMonkey and Microsoft Forms, please see above point 4). This processing may additionally be subject to such third parties’ own privacy statements.

6. FCL Network of Innovative Learning Spaces and Labs

Website users who have a learning lab or an innovative learning space in their school or organisation (university, company, etc.) and who want to join the FCL Network of Innovative Learning Spaces and Labs are requested to fill in an online submission form and submit the following personal data: name, role, email address, as well as the name, role and email address of an additional teacher/staff member disclosed by the user, in addition to any other type of personal data user chooses to disclose as part of the form when describing his/her lab or providing any additional information such as a video or a picture containing image data of users and/or third party individuals. By submitting the form, the user is asked to consent to this Privacy Notice.

We use Microsoft Forms (i.e. data processor’) to process the submission form. This processing may additionally be subject to Microsoft’s own privacy statement.

7. Contacting European Schoolnet

We collect personal data such as your full name, email and any other personal data you choose to share when you communicate with us through phone, European Schoolnet and/or FCL social media accounts or European Schoolnet and/or FCL e-mail addresses. If you choose to contact us directly, we will only use the personal data you have provided us with for the purpose of responding to your message and, in case, providing the service you require. 

8. Other forms of collection/ Information collected by automated means

We collect information about your activity on our website to improve our website. We use Matomo for this (see ‘Cookie notice' section below).

Moreover, technical data such as a user's IP address, internet service provider (ISP), web browser, operating system, approximate times of use, referring site, specific user interactions with the systems functionality and any similar data exchanged between a user's computer and the servers of the FCL website is collected. These are not linked to specific user accounts except as indicated above. This information is accessible only to the systems administrators of FCL website and is used only to ensure the broadest compatibility and connectivity between users and the FCL website, and to take appropriate action in case of unlawful or inappropriate behavior.

Aggregated (i.e. non-personal data) are collected regularly, including, but not limited to, the number of users and organisations during a specific period, and the average scores in the Maturity Model questionnaires.

Some parts of our website use the video services of YouTube.  YouTube may use cookies to collect usage and user-related information about your visit to the FCL website. Please consult the privacy notice of YouTube for details about such data collection.

4. Who do we share your personal data with?

Access to full personal data is strictly limited to European Schoolnet designated staff.

European Schoolnet will have access to the account information provided and can modify and/or delete information as needed to maintain the integrity of the user database or to ensure the proper operation of the FCL website.

European Schoolnet does not sell your personal data to third parties. Apart from the third parties referred to by this Privacy Notice, no third parties will receive your data, unless this is explicitly disclosed to you in advance in a separate privacy policy or unless we are required to do so by law, e.g., in the framework of a judicial enquiry or at the request of the competent legal authorities.

Whenever possible, personal data may be transferred in an anonymous way to third parties for research purposes.

The third-party service providers process your personal data only on behalf of European Schoolnet. When we use a third-party service provider, we only disclose to them any personal data that is necessary for them to provide their services. 

Some data submitted by users will be displayed on the public area of the FCL website as described under Section 3.2 and 3.6 of this Privacy Notice meaning such data is freely accessible on the internet. In this case, the user has the right to ask for their data to be deleted as described in Section 8.

5. International data transfers

Your personal data may be transferred to and stored at a destination outside the European Union (’EU’)/European Economic Area (‘EEA’) in which our third-party service providers specified in this Privacy Notice are located or have servers. 

A subset of your personal data as described in this Privacy Notice may also be accessible to parties outside the EU/EEA via this website and/or European Schoolnet’s and/or FCL’s social media pages, links to which are embedded in this website.

International data transfers may also be in scope when you are located outside the EU/ EEA, and we need to follow up with you regarding your submission. 

6. The legal basis of data processing

In terms of personal data processing activities for the purpose of facilitating communication between you and us, we rely on our legitimate interest to be able to respond to requests, questions, or remarks when you contact us via the FCL website, European Schoolnet and/or FCL social media accounts, phone or European Schoolnet and/or FCL e-mail addresses.

In terms of personal data processing activities for the purpose of improving the FCL website’s content and the overall experience, we rely on our own legitimate interest in providing an interesting online space for our visitors.

In terms of personal data processing activities for the purposes of detecting and preventing malware, illegal content, and other types of misuse, we rely on our legitimate interest to keep our online presence safe. 

When you register for the FCL website as well as the FCL Newsletter, or any events, webinars, workshops or courses promoted on this website, contribute to the various platforms and discussion tools of the FCL website, participate in surveys/questionnaires, submit an application to FCL Network of Innovative Learning Spaces and Labs,  your consent serves as the legal basis for our processing of your personal data.

If you consent to us processing your personal information, please note that you may withdraw this consent at any time. If you have problems withdrawing your earlier consent given, you can contact us as indicated in Section 12 below. 

7. How long do we store your personal data?

Your personal data is only processed for as long as needed to achieve the purposes which are described above or, when we asked for your consent, up until such time as you withdraw your consent. As a general rule, we will de-identify your personal data when it is no longer necessary for the purposes outlined above or when the retention period as explained in this section has expired. 

All personal data we collect through our interactions with you via FCL website, phone, e-mail and European Schoolnet or FCL social media accounts will be kept for as long as required to communicate with you, but also to keep an historical archive of our communications. This allows us to revert to earlier communications if you return to us with new questions, requests, or other input.

All personal data we collect from the registered users of the FCL website will be kept for as long as you contact us to terminate your account(s) and delete your personal data you submitted earlier. In any case, personal data collected from the registered users will not be retained longer than five years after the user’s last use of the FCL website. 

All personal data we collect when you subscribe to the FCL Newsletter or take part in various features of the FCL website without registering will be kept for as long as you remain subscribed, up until such time as you withdraw your consent. For our events/ webinars/workshops/courses and surveys/questionnaires, the period of retention will be indicated in the separate privacy policy for the activity concerned.

Beyond these periods, your data won’t be retained except in an anonymised form, or as required for research purposes and publication.

8. What are your data protection rights?

European Schoolnet would like to make sure you are fully aware of all your data protection rights. Every FCL website user is entitled to the following:

The right to access – You have the right to request European Schoolnet for copies of the personal data we have about you. However, note that you must specify for which processing activities you would like to have access to your personal data.

The right to rectification – You have the right to request that European Schoolnet correct inaccurate or complete incomplete information about you. Please specify the context in which we use your personal data (e.g., to send you newsletters or to register for an event).

The right to erasure – You have the right to request that European Schoolnet erase your personal data, if these personal data are no longer needed for the purposes for which we collected them in the first place, if our collection of them was illegitimate or if you have successfully exercised your right to withdraw your consent or your right to object to the processing of your personal data. When one of these circumstances applies, we will immediately delete your personal data unless the law, regulatory obligations or administrative or judicial orders prohibit us from deleting your personal data.

The right to restrict processing – You can ask that we restrict the processing of your personal data: 

• during the time we are assessing your request for the correction of your personal data;
• during the time we are assessing your objection to the processing of your personal data;
• when such processing was unlawful, but you prefer restriction to erasure.

The right to object to processing – You have the right to object to us processing of your personal data, when we process your personal data on the basis of our own legitimate interests, i.e., you have not given us your consent and we do not need them for the execution or performance of an agreement nor to comply with legal obligations.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
Whenever we process your personal data based on your consent, you also have the right to withdraw your consent at any time. Please note that your consent can only be withdrawn with future effect and such a withdrawal does not have any influence on the lawfulness of past processing. In some cases, we may be entitled despite your withdrawal to continue to process your personal information on a different legal basis.

If you would like to exercise any of these rights, we ask that you send us an e-mail. You can reach us at privacy@eun.org. Your request should clearly state and specify which right you wish to exercise. Your request should also be dated and signed. We will notify you as soon as reasonably possible and at the latest thirty (30) days after having received the request. Please note that whenever you wish to exercise a right, we may ask you to provide proof of identity. We do this to avoid having a data breach on our hands, e.g., because an unauthorised person pretends to be you and exercises a right in your name.

9. Data security

European Schoolnet has put in place appropriate technical and security measures to protect our infrastructure, systems, applications, premises, and processes where your personal data is stored, from accidental loss, alteration, disclosure or use or access in an unauthorised way. We process only the personal data required for achieving the purposes we have communicated to you, and we restrict access to your personal data to European Schoolnet designated staff and specified third parties with a business need to know. 

We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. Privacy policies of other websites

The FCL website contains links to other websites. This Privacy Notice applies only to this website, so if you click on a link to another website, you should read their privacy policy.

This Privacy Notice does not apply to European Schoolnet private projects/spaces, as well as current and past projects carried out by the European Schoolnet whose links are shared on our website, and which have their own privacy statements.  

The FCL website includes links to third-party websites, including websites of FCL partners and FCL social media pages, among others. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their use of your data. We recommend that you read any privacy notices on their websites carefully. In addition, if you linked to our website from a third-party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the privacy notice of that third party website.

11. Changes within the privacy policy

This Privacy Notice may be updated periodically and without prior notice to reflect changes in our personal information practices.

Any and all changes to this Privacy Notice will be posted here and will take effect upon their publication. Your further use of this website and our services after a change to our Privacy Notice will be subject to the updated Privacy Notice. 

This Privacy Notice was last updated on 25/04/2025. 

12. Contacting European Schoolnet

If you have any questions about this Privacy Notice, the processing of your personal data, if you would like to exercise one of your data protection rights, or if you have any complaint regarding the processing of your personal data by European Schoolnet, you can always contact us:

via email: privacy@eun.org

via post:

Data controller/ internal auditor
EUN Partnership aisbl
Rue de Trèves 61
B-1040 Brussels, Belgium

via telephone: +32 2 790 75 75

13. Making an official complaint

If you feel that we have infringed your data protection rights, you may make an official complaint to the data protection authorities where you are resident or to the Belgian Data Protection Authority at the following address:

Belgian Data Protection Authority    
Rue de la Presse 35    
B-1000 Bruxelles
 

Cookie notice

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

1. What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as active user session ID, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. How do we use cookies?

On our site, we only use a very limited number of cookies.

• User preferences: These cookies help to improve a user's experience of a website by providing a more personalised service, without having to ask you every time again; more specifically, our Liferay Portal stores a limited number of user preferences, such as language and session id.
• Matomo: Matomo is an open-source web analytics platform. A web analytics platform is used by a website owner to measure, collect, analyse and report visitors’ data for purposes of understanding and optimising their website. If you would like to see what Matomo looks like, you can access a demo version at: https://demo.matomo.cloud. Matomo is used to analyse the behavior of the website visitors to identify potential pitfalls; not found pages, search engine indexing issues, which contents are the most appreciated, etc. Once the data is processed (number of visitors reaching a not found pages, viewing only one page, etc.), Matomo generates reports so that we can take action, for example changing the layout of the pages, publishing some fresh content, etc. Matomo collects information without identifying you directly. More detailed information about the type of cookies we are using can be found on the following table:

3. How to control cookies?

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.